Privacy Policy

Introduction

Pro Plus Dental Care ("we," "us," or "our") operates the proplus.clinc.top website and provides dental services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website, use our services, or contact us.

Information We Collect

Information You Provide Directly

We collect information you provide directly to us, including:

• Name, phone number, email address, and other contact details from appointment booking forms
• Dental health information, medical history, and treatment preferences
• Payment and billing information when processing appointments or treatments
• Any additional information you choose to share in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on each page
• Referring website and exit pages
• Device type and operating system
• Cookies and tracking technologies (see "Cookies" section below)

How We Use Your Information

We use the information we collect for the following purposes:

• Scheduling and managing your dental appointments
• Providing dental services and treatment
• Communicating with you about your appointment, treatment, or account
• Processing payments and managing billing
• Responding to inquiries and customer support requests
• Improving our website, services, and patient experience
• Analytics and understanding how you use our website
• Complying with legal obligations and professional regulations
• Marketing communications (only with your consent)

Health Information Protection

Any health information you provide is protected in accordance with applicable Indian healthcare privacy laws. We maintain strict confidentiality of your medical records and dental history. Your health information is:

• Only accessed by authorized clinical staff
• Stored securely with encryption
• Never shared without your explicit consent, except as required by law
• Retained for the duration of your treatment and as required by professional standards

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Specialist doctors and dental consultants involved in your care (with your consent)
• Insurance providers (if applicable, to process claims)
• Service providers who assist us in operating our website and business (subject to confidentiality agreements)
• Legal authorities if required by law or to protect our legal rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal and health information, including:

• Secure socket layer (SSL) encryption for data transmission
• Restricted access to personal information (authorized staff only)
• Regular security audits and updates
• Secure storage of all patient records

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.

Your Rights

You have the right to:

• Access your personal and health information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Request a copy of your dental records

To exercise these rights, please contact us at proplusdentalcare@gmail.com or +91 89042 28849.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any information.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Marketing Communications

If you have opted in to receive marketing emails or messages, you can opt out at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at proplusdentalcare@gmail.com
• Calling us at +91 89042 28849

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when this policy was last revised. Your continued use of our website and services constitutes your acceptance of any changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: proplusdentalcare@gmail.com
• Phone: +91 89042 28849
• Address: 1st Floor, 49A, Thambu Chetty Palya Main Road, Sri Sai Garden Layout, Jinkethimmanahalli, Ramamurthy Nagar, Bengaluru, Karnataka
• Hours: Mon-Sat: 10:00 AM - 8:30 PM, Sun: 11:00 AM - 7:00 PM

Compliance

Pro Plus Dental Care complies with applicable Indian laws and regulations regarding personal data and healthcare information, including the Information Technology Act, 2000 and relevant dental practice regulations.

This Privacy Policy is effective as of June 2026 and applies to all users of the proplus.clinc.top website and recipients of Pro Plus Dental Care services.